Expecting gratitude from those who are ungrateful.
Expecting professionalism from those who are unprofessional.
Expecting manners from those who lack manners.
Expecting competence from those who lack competence.
Expecting inspiration from those who are not inspired.
Expecting service from those who don’t want to serve.
Expecting sales from those who can’t sell.
Expecting growth without change.
Expecting results without leadership and strategy.
Expecting excellence without conviction.
The solution. . .